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Delivering throughout UK & Ireland
Delivering throughout UK & Ireland

Garden Furniture Delivery

UK 

  • Northern Ireland and Mainland UK
    • FREE delivery on orders over £100
    • £2.95 delivery charge for orders between £30 
    • £4.95 delivery charge on orders under £30

IRELAND 

  • FREE delivery on orders over €100
  • €2.95 delivery charge for orders between €30 
  • €4.95 delivery charge on orders under €30

European Union

We deliver to mainland EU addresses. Please contact our customer service team for a competitive shipping quote.

Delivery Times & Service

Standard Delivery

  • Typical delivery time: 3-5 working days
  • Delivery hours: Monday to Friday, 9:00 AM - 5:00 PM
  • For specific delivery requirements, please contact our customer service team

Delivery Process

  • We use either our own delivery fleet or trusted delivery partners, depending on your location
  • Upon order confirmation, we will contact you with:
    • Dispatch date
    • Estimated delivery timescale
    • Tracking information (where applicable)

Pallet Deliveries

  • Goods are unloaded using a tail-lift at the rear of the vehicle
  • Pallets will be placed on your driveway, subject to suitable access and kerb height
  • Signature required upon delivery (can be waived with prior consent)

Damages & Returns

Damaged Deliveries

  1. Inspect goods upon delivery
  2. If damage is visible, please:
    • Notify the delivery driver immediately
    • Mark the delivery note as "damaged" when signing
    • Document the damage with photographs if possible
  3. Report any damage or shortages within 3 working days of delivery via email
  4. Include your order number and photographs of the damage in your email

Returns Process

  • Return requests must be made within 60 days of delivery
  • Contact our customer service team to arrange return collection
  • Items must be in their original condition and packaging
  • Once received, we will process your refund or replacement promptly

Contact Us

For any questions about delivery, returns, or our services:

  • Email: hello@midulster.co.uk or use online chat
  • Phone: 028 796 42324 
  • Business Hours: Monday - Saturday 9am - 5pm & Sunday 1pm - 5pm

We're committed to ensuring you receive your order safely and on time. If you have any concerns or special requirements, please don't hesitate to contact us.